Sales Develops and prospects internal and external centers of influence to build and cultivate pipeline of new client opportunities. Effectively utilizes Life360 Discovery process to profile clients and issues spot client needs that result in AUM, Loans, Deposits, Estate Planning, and Wealth Planning. Acts as the Core Team Member for One Bank to identify opportunities wit

Trade fixed income securities in support of Institutional and Retail Sales representatives Provide revenue generating ideas to sales representatives Accurately process trades on clearing systems in a manner consistent with both FTS compliance and industry standards Effectively communicate with sales, middle office, operations, risk management, compliance, internal busines

Handle customer calls utilizing discretion while balancing the risk between the bank and the customer while researching and resolving customer disputed transactions via systematic input. Must have excellent customer service skills when speaking to customers, effective in demonstrating confidence to the customer and provide accurate SLAs and expectations, as measured throu

Ensure execution of all audit activities in the planning, testing, reporting and wrap up phases in compliance with the Audit Division's methodology /standards and within the timeframes to support department metrics Collaborate with Audit team members to plan audit projects, develop risk and control assessments, develop work programs and other deliverables of audit work. L

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Inspire and motivate teams to deliver on the strategy and roadmap for continuous growth and improvement of product outcomes and experience. Drive an agile mindset across product teams. Lead in this transformation across peer teams and line of business partners. Transform from a project based to a product based organization. Partner with peer teams to drive this approach b

Complete product due diligence reviews for product set noted above. Responsible for the creation and execution of product launch plans in coordination with business partners and key stakeholders. Assist with the coordination with product company, asset managers and vendors on FTS initiatives and product enhancements. Compile and analyze data to identify trends, opportunit

Direct, Develop and Oversee the strategic aspects of the compliance programs. this includes overseeing policies and procedures, testing programs, and the employee Education programs for the Bancorp. responsible for the management, direction and oversight of Federal laws and regulations. Oversee / Direct the execution of the Bancorp compliance risk Assessment for the compl

Generate fee income by developing and providing investment banking services to key relationships. Develop working relationships with key Fifth Third affiliate personnel to achieve mutual goals. Work with Manager to determine individual goals and objectives. Ensure compliance with all applicable regulatory groups and agencies. SUPERVISORY RESPONSIBILITIES Responsible for p

#Analyze the borrower situations and requests. Responding to all borrower inquiries in a timely manner. #Commitment to a sound customer experience and dedication to assist the borrower with any loan questions including but not limited to Loss Mitigation, Foreclosure, Bankruptcy, Escrow or related Customer Service issues when applicable. # Knowledge of all Loss Mitigation

Responsible for leadership of mortgage collections department, leading a cross functional team or teams. Plans, Assigns, and Monitors workflow to maintain optimum efficiency and effectiveness, handling complex customer or service issues to provide best in class service expectations. Leads diverse Group performing a multitude of production duties for both secured and unsec

Work with the Head of Commercial Real Estate, Commercial Real Estate Group Heads and Senior Credit Solutions Director to understand the business strategy and pipeline for the industry. Work with Real Estate Credit Risk Executives and Associate General Legal Counsel to appropriately manage construction lending policy within the Bank's risk appetite. Maintain a view of the

Customer Experience Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met Provide follow up to customer questions and find solutions to address issues Be responsive and timely with correspondence to keep lines of com

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Works with the performance calculation vendor and performs period end quality controls reviews to verify accuracy of portfolio and benchmark performance returns. Makes recommendations to the Investment Performance Manager for adjustments to performance return corrections. Receive and interpret request from investment professionals to configure performance systems for port